Branch Collections Specialist
Company: OneMain Financial
Location: Union
Posted on: October 10, 2024
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Job Description:
BRANCH COLLECTIONS SPECIALIST At OneMain, the Branch Collections
Specialist contacts customers to help them succeed in resolving
their financial obligations by arranging for repayment or
settlement of account balances. Branch Collections Specialists
focus on our existing customers who have long-term relationships
with OneMain. IN THE ROLE Responsible for high volume
collectionsactivities to achieve delinquency goals for an assigned
branch Work with customers in a consultative manner, negotiating
(including renewing the loan) to resolve account matters Commitment
to excellent customer service with the ability to prioritize and
manage multiple responsibilities Ability to overcome objections and
utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS: HS Diploma/GED PREFERRED: Collections or Customer
Service experience Bilingual (language requirement per need)
Location: On Site Who we Are A career with OneMain offers you the
potential to earn an annual salary plus incentives. You can steer
your career toward leadership roles such as Branch Manager and
District Manager by taking advantage of a variety of robust
training programs and opportunities to advance. Other team member
benefits include: Health and wellbeing options including medical,
prescription, dental, vision, hearing, accident, hospital
indemnity, and life insurances Up to 4% matching 401(k) Employee
Stock Purchase Plan (10% share discount) Tuition reimbursement Paid
time off (15 days vacation per year, plus 2 personal days, prorated
based on start date) Paid sick leave as determined by state or
local ordinance, prorated based on start date Paid holidays (7 days
per year, based on start date) Paid volunteer time (3 days per
year, prorated based on start date) OneMain Financial (NYSE: OMF)
is the leader in offering nonprime customers responsible access to
credit and is dedicated to improving the financial well-being of
hardworking Americans. Since 1912, we've looked beyond credit
scores to help people get the money they need today and reach their
goals for tomorrow. Our growing suite of personal loans, credit
cards and other products help people borrow better and work toward
a brighter future. In our more than 1,300 branch locations and
across the U.S., team members help millions of customers solve
critical financial needs, including debt consolidation, home and
auto repairs, medical procedures and extending household budgets.
We meet customers where they want to be -- in person, by phone and
online. At every level, we're committed to an inclusive culture,
career development and impacting the communities where we live and
work. Getting people to a better place has made us a better company
for over a century. There's never been a better time to shine with
OneMain. KEY WORD TAGS Collections, Delinquency, Sales, Retail,
Loan Sales, Customer Service, Customer Care, Business Development,
New Grad, Newly Graduated, Finance, Full-time, Career, Benefits,
Customer Experience, Financial Representative, Credit --s-p-m1-- By
applying, you consent to your information being transmitted by
Monster to the Employer, as data controller, through the Employer's
data processor SonicJobs. See OneMain Financial Privacy Policy at
https://www.onemainfinancial.com/legal and SonicJobs Privacy Policy
at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at
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Keywords: OneMain Financial, Greenwich , Branch Collections Specialist, Accounting, Auditing , Union, Connecticut
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