Field Service Engineer

Company: Orion Talent
Location: Trenton
Posted on: October 29, 2024

Job Description:

Position Details:
Title: Field Service Engineer
Location: Trenton, NJ OR Eastern PA, NJ, or NYC!
Shift: Monday - Friday.
Compensation: $75k-$85k depending on qualifications and experience! + quarterly bonus up to $4,600/yr!
Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!
Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid.

Position Description:
--- Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
--- Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
--- Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
--- Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
--- Technical Support (by phone/email)
--- Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.

Requirements:
The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!
--- 1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
--- Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
--- Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
--- Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
--- Database management experience using SQL Server, Crystal Reports and/or Access.
--- Nuclear Physics and Radiation Principles knowledge and experience
--- Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Keywords: Orion Talent, Greenwich , Field Service Engineer, Engineering , Trenton, Connecticut