Patient Access Representative
Company: Monmouth Medical Center
Location: Long Branch
Posted on: November 1, 2024
Job Description:
Job Overview:The Patient Access Representative position plays a
key role in the health system and in providing excellent customer
service while ensuring timely throughput and capturing all
necessary data timely. The Patient Access Representative is
responsible to greet all patients in a timely and friendly manner.
A core function of this position is to ensure that all customers,
external and internal, are treated with the highest level of
respect. The Patient Access Representative is to provide a safe and
secure environment for the patient during the registration process.
Clearly review and communicate all forms and obtain required
signatures for services provided. The Patient Access Representative
ensures accuracy and thoroughness in collecting and documentation
of the patient s demographic and insurance information, and
utilizes the technology available to complete the registration.
Participates in creating a positive environment for patient and
colleague satisfaction. Is responsible for reporting identified
safety issues such as hazardous environments (i.e. damaged
floors/walls/ceiling tiles/unsecured areas) and medical errors,
etc.Qualifications:Required:
High School Diploma
requiredPreferred:
Customer service experiencePatient
Access experience preferredKnowledge in all aspects of
registration, Non-Federal and Federal billing regulations, and
state programs such as Charity CareMedical terminology and computer
skillsScheduling Requirements
Shift: Monday - Friday 8:00am 4:30pm
- Occasional HolidaysFull TimeEssential Functions:Responsible to
collect co-payments, issues receipts for patients, and reconciles
the daily cash within the PFS Department. Directly collects from
the patients/familiesPlease Note: The first-round interview for
this position is a digital, on demand interview through the HireVue
platform. Click the hyperlinks here to learn more about and . While
there is no deadline, we strongly recommend completing the
interview as soon as possible after receiving an invitation. Things
move quickly and we may on occasion close applications earlier than
anticipated due to large candidate numbers. We don t want to miss
meeting you for a great opportunity! Be sure to check your spam and
junk folders in email as well!At RWJBarnabas Health, our
market-competitive Total Rewards package provides comprehensive
benefits and resources to support our employees physical,
emotional, social, and financial health.
Paid Time Off (PTO) Medical and
Prescription Drug InsuranceDental and Vision InsuranceRetirement
PlansShort & Long Term DisabilityLife & Accidental Death
InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible
Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet
Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC,
Verizon, and more!Choosing RWJBarnabas Health! RWJBarnabas Health
is the premier health care destination providing
patient-centered,high-quality academic medicine in a compassionate
and equitable manner, while deliveringa best-in-class work
experience to every member of the team. We honor and appreciate the
privilege of creating and sustaining healthier communities, one
person and one community at a time. As the leading academic health
system in New Jersey, we advance innovative strategies in
high-quality patient care, education, and research to address both
the clinical and social determinants of health. RWJBarnabas Health
aims to truly make a unique impact in local communities throughout
New Jersey. From vastly improving the health of local residents to
creating educational and career opportunities, this combination
greatly benefits the state. We understand the growing and evolving
needs of residents in New Jersey whether that be enhancing the
coordination for treating complex health conditions or improving
community health through local programs and education.Equal
Opportunity Employer
Keywords: Monmouth Medical Center, Greenwich , Patient Access Representative, Other , Long Branch, Connecticut
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